Common FAQ's

How does it work?

Enter your address to find some of your favorite local restaurants available for delivery. Select items you'd like to have delivered and enter any special instructions (if applicable). Pay with cash, or credit, then kick back and relax; we've got it from here. Your friendly local food runner will be knocking on your door before you know it!

What payment options do you accept?

As of right now, we accept Credit, Debit, or Cash!

Did my order go through?

If you received an email confirmation you're all set! If not, just give us a quick call and we can help.

How can I check the status of a recent order?

If you're logged in, you'll see the status of your order in the Account tab at the top of the Home Page. It will look something like this: Order Status

Can I change my order after it's placed?

Sometimes. If we can reach the restaurant before they have started making it, we might be able to adjust the order. Sooner we know, the better the chances.

What if I want to add something that isn't listed?

We will charge you any difference in price to the card on file or in cash on delivery. By ordering, you agree to these terms.

How much does it cost to use the service?

Standard delivery fee is $3.99. (There is additional cost if over 3 mi from restaurant)

How long does delivery usually take?

Most deliveries happen within 20-60 minutes, though when stars align, we have had drivers arrive in under 20! Even on busy nights, when kitchens are overloaded and traffic lousy, we still do our best to arrange delivery within 30 minutes to an hour.

Are tips included in delivery fee or service fees?

NO our drivers at Order2Eat pride themselves in what they do and getting the food to you in a timely manner. The delivery fee is a convenience charge the drivers are like a bartender or waitress and gratuity is welcomed thanks so much for your support and supporting local!

How can I contact Order2Eat?

All contact information may be found via our Contact Us section at the bottom of the Home Page. Our number is 309-694-4181. We also accept smoke signals, telepathy, and messages in bottles - response times may vary ;)